Once you are ready to finalize your reservation, please log in to your profile simply by clicking the “VIEW QUOTE” button on the email. You’ll be able to proceed with the reservation directly from your account by clicking “proceed to book my move” that is located on the very top of the page. You will be prompted to sign the confirmation page and pay the deposit which is refundable if you need to cancel the move 48 hours prior to the move. Otherwise, deposit goes towards the total amount.
Experiencing issues with booking online? Please email info@bestmovers.world or give us a call at 1-800-962-3660 and we’ll be more than happy to assist you with the reservation.

Yes, we are fully licensed under the Department of Transportation (DOT# 2911534) and Federal Motor Carrier Safety Administration (MC# 980982-C). We are insured with general liability, cargo, auto, and workers compensation policies. If your building requires adding them to our insurance policy as an “Additional Insured”, please let us know in advance and we will be happy to provide it. Most buildings do not require this.

We have a base fee that includes: 2 hours of labor + service fee.

This allows us to take on a certain number of moves each day and do them carefully and efficiently and this also helps the movers earn a living wage.

We charge based on the hourly rate. Each additional hour is prorated in 15 minute increments after the two-hour minimum to assure maximum cost effectiveness.

To get an estimate for the hourly rate, please fill out a free estimate form.

For long distances and larger homes/apartments (2 bedrooms+) we offer a free in-person estimate. Please contact us to schedule your free estimate.

Our clock starts when we arrive at a pickup location and stops when the job is completed. For any time beyond the minimum, we prorate in 15 minute increments.

We only use full-time, well-experienced, and well-skilled employees.

Our estimate and booking process involves a lot of specific questions to try to get these details as accurate as possible from the beginning. We always handle moves as efficiently as possible, but arriving on moving day to longer walks than anticipated, additional stairs, increased inventory or other challenges such as an unreserved parking space or elevator will add time to the move which can increase the total cost. But any time beyond the move minimum is always prorated in 15 minute increments, and there are no hidden fees for extras like walking distances, number of stairs or boxes.

Packing services can be set up when you need our help packing your belongings into boxes. This typically includes items such as cookware, dishware, books, office supplies, clothes, shoes, linens and toiletries, and we would schedule this service on a day prior to your move. But if you just need help wrapping large or delicate items in order to have them transported safely, this is something that is included in our moving services and that your crew can handle on the moving day. We have plenty of moving pads and blankets, and also offer some optional materials to offer a little extra protection where you think it’s needed.

We take care of your belongings in preparation for loading into a container/POD/storage the same way we would for a move. However, please note that we will not use our blankets to wrap the furniture. These blankets are used for moving solely.

Therefore, we highly recommend you getting moving blankets/pads for a crew to place extra protection. These supplies can be obtained at a Home Depot, Lowes, U-Haul or ordered from our company. Blankets are $12 each and shrink wrapping of items is $10 for large, $5 for small. 

The cost of moving will not change if you rent your own truck. Our crew can only drive in the company’s vehicles for safety purposes.

Yes, we can help you move the piano.

  ➤   Upright piano – $300.

  ➤   Spinet – $400.

  ➤   Baby Grand Royal – $500.

• Shrink wrap protection (small items – night stand, coffee table): $5 
• Shrink wrap protection (large items – couch, mattress): $10 
• Stairs, 4th floor: $100 
  
• King/Queen mattress 200 lbs. and above: $100-$300 (charge is determined by the foreman based on the difficulty)
• Sofa, with bed: $100 **(charge is determined by the foreman based on the difficulty)
• Washing machine: $100 **(charge is determined by the foreman based on the difficulty)
• Pool table: $150 (disassembly and move only, no assembly)
• Double-Door Refrigerator: $100 **(charge is determined by the foreman based on the difficulty)
• Marble Top 200 lbs. and over: $100 **(charge is determined by the foreman based on the difficulty)
• Treadmill: $100-$200 **(charge is determined by the foreman based on the difficulty)
• Items 200 lbs.: $100 (charge is determined by the foreman based on the difficulty)
• Items 300 lbs. – 500 lbs.: $200 (charge is determined by the foreman based on the difficulty)
• Items 500 lbs. – 700 lbs.: $300 (charge is determined by the foreman based on the difficulty)
• Piano, Upright: $300
• Flight of stairs for upright: $100 
• Piano, Spinet: $400
• Flight of stairs, spinet: $100 
• Piano, Baby Grand: $500
• Flight of stairs, baby grand: $200 
• Piano, Grand: $700 (we do not provide this service if there are stairs involved)
• Safe 200-300 lbs.: $200
• Safe 400-500 lbs.: $300
• Safe 500-700 lbs.: $500
  
• Overnight storage: $150
• Hoisting: $50 each item per flight of stairs (if they are taking it out from the 2nd floor, it’s $50. If the items is hoisted from the 3rd floor, it’s $100). Hoisting is provide using rope and straps only for items that are safe to be hoisted. 

We only provide hoisting that can be done easily with a rope or a strap when there is enough space for an item to be taken our through a large spacious window or a balcony, or when it is done inside the home from one level to another (exceptions apply***). We do not provide hoisting for safety and liability reasons in all other instances. Foreman is able to notify a customer of what is and is not possible upon seeing the items and conditions. 

Extra charges will apply: $50 per floor. 

We offer packing and unpacking services. Packing service for a 1 bedroom apartment or a studio can be potentially completed on the same day as moving considering that elevators (if applicable) have flexibility to be reserved for a 6+ hours at the pickup location. For 2+ bedrooms (apartment/home/town home/condo/office) generally we would need an estimator to do a free walk-through to have the exact scope and packing is done the day before the move. You are also welcome to email photos of the areas that need to be packed to info@bestmovers.world. 

 

We always recommend emptying out furniture such as dressers, armoires and filing cabinets. Most furniture pieces aren’t designed to be carried while full so it can damage the item. It also makes it easier and safer for the movers to handle, particularly on stairs. Sometimes pieces are able to be carried while full without incident, but generally, emptying furniture works out the best.

We do offer assistance with trash removal. There are two options for this. We can either assist you to bring all the unwanted furniture to the community dumpster at a pickup or a drop off location, or, we can take it to the public discharge facility (this option starts at a $150).

Yes, we will be happy to help you with this. Our professionals are trained and have years of experience in taking apart and putting furniture together.

Absolutely. All you need to do is indicate these locations when filling out the form.

We are happy to help with taking TV off the wall mount, but please note, we do not mount TVs back; we leave it to the experts to avoid any damage to your property.

Window of Arrival means: A window of time when crew will be ARRIVING, this is NOT work time or EXACT time of arrival. 

***We offer 2 (two) options for window of arrival. You will see your arrival window on top of the page under “Arrival Window”. The company provides timing that is available on the requested day. You may request the time but we only accommodate if that time is available*** 

1. A Window between 8-10 am, can be adjusted to 8-9 am, 9 or 10 am being the latest.  
2. A Window between 1-4 pm/2-4pm/3-6pm. THESE OPTIONS ARE SUITABLE FOR BUILDINGS WITH NO ELEVATORS AND HOMES/TOWN HOMES UNLESS THE ELEVATORS CAN BE RESERVED FOR EXTENSIVE PERIODS OF TIME (6+ HOURS). 

Crew arrives anywhere between 1-4/2-4/3-6 pm (they may arrive at 1,2,3 or 4,5,6 pm depending on your window of arrival). It depends on how soon the first appointment is finished. Foreman will call you with an ETA once they are ready to head your way.

PLEASE NOTE, elevator reservations cannot be made for the 1-4/2-4/3-6 pm windows, this is not the work time and not the exact arrival time at 1 pm or 2 pm, or 3 pm.

• Fully equipped truck(s) 
• *For customers that request LABOR ONLY service for LOADING only service, UNLOADING service only and SAME-BUILDING service, truck is NOT included & NOT billed for. It will show on your account because this is how the job gets assigned by the system.
• Dollies, hand trucks, tools, and straps 
• Professional loading/unloading
• Professional disassembly/assembly 
• Free moving pads/blankets for furniture protection
• Free moving tape
• Unlimited mileage
• Government fees and taxes
• Basic valuation protection of $.60 per lb per item. BMFC liability for lost or damaged items is limited to $0.60 per pound per article. However, light scratches, scuffs, nicks, dirt, and other light damages are not covered. More severe damage is looked at by all parties involved and assessed before a decision is made.
• *Optional* Shrink wrap protection (small items- night stand, small desk, sofa table): $5
• *Optional* Shrink wrap protection (large items – couch, mattress): $10. 
• *Optional* Professional Floor Coverage: $80/100FT heavy duty floor board (tape included). Carpet protection $50/roll. 
• Your items will be protected by blankets with tape. If you want to add more security, you are welcome to let the crew know what items need to be shrink wrapped. Recommended: mattress, couch, leather furniture, real wood furniture, any furniture that is going to the storage facility. If you choose not to have extra protection, please know that your items may be damaged while being moved and carried. 

 

 

• • Service Fee: covers crew’s travel time, truck (s), fuel, wear/tear on our trucks, equipment, tools. Included in the total balance under “additional services” section. 

  For LABOR ONLY (loading/unloading, same building) customers this fee is reduced but it is mandatory and cannot be removed. Our crew needs to get to your location and come back from it to the base. This can only be done in a company vehicle they are insured under and they need to bring necessary equipment to do their job (dollies, hand-trucks, pads, tools, etc.). 

   

Because we are moving furniture and other large items, it is always possible, though very uncommon, for floors or walls to sustain damage. BMFC insurance does not cover any scratches, nicks, scuffs and similar. In the rare occasions where more serious damage occurs, BMFC is limited to $100 liability per residence where such damage has occurred. Additionally, although our movers will be careful not to soil floors and carpets with their shoes during a move and BSM has not received any customer complaints that this has taken place, it is a possibility. Since employee regulations do not permit our movers to remove their shoes during a move, we cannot be held responsible if floors or carpets are soiled during a move. We offer free and paid options for floors/carpet coverage. Free: blankets that are placed for the crew to move on and that is what is mostly used. Paid options are: $50 carpet protection (each roll) and $80 (professional floor covering 100 FT each roll). 

 

Please make sure that the person who made the reservation is present to accept and release the job, approve and review charges. WE DO NOT PROVIDE SERVICES WITH NO ONE PRESENT ON SITE TO SUPERVISE. ALL PAYMENTS MUST BE MAID ON THE DAY OF THE MOVE.  All the information that is presented by the crew is sent to your inbox and displayed on the account page. In the instances when someone else is curating the job for you, please make sure to familiarize and authorize the person IN ADVANCE to sign the contract for you. All the signatures and charges on the day of the move are final after the contract is submitted. 

1. Dear Customer, please remember that we work on the FIRST COME FIRST SERVED BASIS! We do not hold reservations not do we hold responsibility for you loosing the dates once someone else reserved the desired date. Please make sure to plan ahead and book the slots you are interested in because the schedule changes on a daily if not sometimes hourly basis. 
2. NEED TO CANCEL OR RESCHEDULE?
Please make sure to let us know any changes to your relocation 48-HOURS prior to the move to avoid cancellation and date-change charges. 
3. Please review Q&A and Company Policy for any questions that your may have. 
4. Cancellation / Rescheduling Fee: We wish we didn’t have to, but when clients cancel on short notice it can be difficult to find a replacement move for our crews. If the client cancels or reschedules INSIDE of 48 hours is a 2-hour fee.

BMFC will not move anyone with bedbugs or if your home is not sanitary for the crew. If we discover you have bedbugs or see trash/dirt/bugs/rotten food/mold present on premises, we reserve the right to exit the move immediately, even if unfinished, and charge for our time (the base fee). If our blankets, equipment, or trucks were exposed to the infestation, we will bill you for the cost of decontamination/fumigation. We don’t mean to be harsh, but bedbugs are an existential risk to our entire business.